Privacy Statement

Privacy Statement

At The French Wine Project, we are committed to protecting your privacy and being transparent about the information we collect and how we use it.  By providing your details to The French Wine Project you are accepting and consenting to the practices outlined in this Privacy Statement.

What personal information do we collect?

We ask for your information in a variety of circumstances. For example:

  • when you make a purchase from us through our website or enquiries (by email, post, telephone or fax).
  • when you register with us
  • when you take part in surveys or provide us with feedback.


What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

-Internal record keeping

-We may use the information to improve our products and services

-We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

-From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

We also use cookies to collect information that will enhance your experience of our website. Cookies are a feature of web browser software that enable us to provide you with such services as personalised greetings and storage of items in your shopping basket between visits, because a cookie allows us to see your historical site journeys or purchases. General information gathered from website logs and cookies provides an overall picture and does not contain individual details.

Most browsers will notify you when you receive a new cookie and advise you on how to disable cookies. However, cookies will enable you to take full advantage of The French Wine Project website services and we recommend that you leave them turned on.

Third Party Cookies

The French Wine Project website uses no third party cookies for advertising networks or partner companies, or for marketing to visitors and customers off the website itself.

Google and the Google group of companies:

The French Wine Project website uses Google Analytics for general tracking of site usage.

Content Sharing and Social Networks:

If you take the opportunity to 'share' content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

All data is collected lawfully and held in accordance with the Data Protection Act 1998.